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Answers to the questions we get asked most about plans and billing.
Credits are the usage unit your agents consume when they run tasks. Quick conversations use only a few, while heavier work such as documents, slides, or multi-step automations uses more. Each plan's monthly credit allowance is shown on its card above.
You can buy a credit refill on any active subscription to keep working without changing plans. Your plan's regular monthly allowance arrives with the next billing cycle as usual.
Yes. You can upgrade, downgrade, or switch between monthly and yearly billing at any time from this page. Upgrades apply right away; other changes are scheduled for the start of your next billing cycle.
New users can try Ottermind before committing — the plan cards above show the current trial offer. A trial converts to the plan you selected when it ends, and you can cancel any time before then.
Subscriptions purchased inside the iOS app are billed and managed by Apple, so plan changes and cancellation happen in your App Store settings. Subscriptions started on the web are managed right here on the pricing page.